Hit the Ground Running with Engaging Onboarding Activities
With your foundational onboarding program in place, leverage MeetRecord to design tailored onboarding activities that align with your unique market and sales cycle. Here’s how to get started:
Use Call Libraries
Provide new hires with access to call library folders as part of their onboarding materials. This approach allows them to review curated calls efficiently, covering the entire sales process from initial contact to close—no need to shadow live customer calls. It’s a fast and effective way to familiarize new hires with winning strategies.
Analyze Calls as a Team
Bring your team together to analyze calls collectively. This exercise sharpens their understanding of key indicators and fosters collaboration. Here’s a step-by-step guide:
Select a Call: Pick a discovery call from the library and share the link with new hires, along with a meeting invite. Ask them to review the call and note highlights, mistakes, and missed opportunities. Doing this beforehand minimizes groupthink.
Facilitate a Discussion: In the meeting, have each participant share the segment they found most interesting and explain why.
Ask Targeted Questions: Use "what," "why," and "how" questions to prompt deeper analysis. For instance, if you're focusing on objection handling, select a call showcasing common pitfalls and guide the discussion toward best practices.
Own the Silences: Awkward pauses are part of the process. Use them as opportunities to share your experiences and invite suggestions, modeling how to handle feedback constructively.
Go on a Discovery Scavenger Hunt
Discovery is crucial to closing deals, yet even experienced reps can miss key opportunities. This exercise helps new hires master effective questioning:
Create a Discovery Call Folder: Add your team’s top discovery calls to a designated library folder.
Assign Listening Homework: Ask new hires to review the calls, focusing on the discovery questions asked and answered.
Collaborate in a Group Meeting: Have them share the discovery questions they identified, discuss why each question mattered, and categorize them into relevant themes like surface-level pain, deep pain, business pain, and more.
Tie It All Together: Discuss your organization’s specific discovery questions and connect them to your buyer personas. This reinforces the relevance of effective discovery to your sales process.
By incorporating these MeetRecord-powered activities, you’ll equip new hires with the tools and insights they need to hit the ground running and contribute to your team’s success.