Set up custom Vocabulory

Custom vocabulary in MeetRecord allows you to define industry-specific terms, company names, and other unique words to improve transcription accuracy and track relevant metrics. By enriching transcripts with standardized terms, you can ensure more accurate analysis and monitoring of key topics.


Benefits of Custom Vocabulary

Improved Transcription Accuracy:

  • Replace common misspellings based on pronunciation with the correct term.
  • Ensure terms are accurately captured across transcripts in supported languages.

Standardized Terminology:

  • Replace term variations (e.g., acronyms or alternate spellings) with your preferred format or spelling.

Industry-Specific Tracking:

  • Monitor and track terms relevant to your domain, such as competitor names, product features, or technologies.

Common Use Cases for Custom Vocabulary

Company and Competitor Names:

  • Ensure your company name and competitor names are recognized and tracked consistently.

Product Names and Features:

  • Include your product names or technical terms for accurate recognition in calls and emails.

Industry Terminology:

  • Add jargon, technical terms, or sector-specific keywords relevant to your business.

Acronyms:

  • Define common acronyms and their pronunciation variations for consistent transcription.

How to Add Terms to the Custom Vocabulary

Access Custom Vocabulary:

  • Navigate to Company Settings > Customize Analysis > Custom Vocabulary.

Add New Terms:

  • Click Add Term and enter the term you want to include.

Define Variations:

  • Add alternative spellings, pronunciations, or formats for each term.
  • For example: SFDC, Salesforce.com, Ess Eff Dee Cee.

Set Language-Specific Alternatives:

  • If applicable, add translations or variations in multiple supported languages.

Save Changes:

  • Click Save to apply the new terms to your custom vocabulary.

Tips for Effective Custom Vocabulary Management

Review Transcriptions Regularly:

  • Identify frequently misinterpreted terms and add them to your custom vocabulary.

Update for New Products or Competitors:

  • As you launch new features or identify emerging competitors, add them promptly.

Focus on Key Terms:

  • Include only relevant terms to avoid overloading the custom vocabulary.

Test in Calls:

  • Review transcripts after adding terms to ensure they are recognized accurately.

Example Terms for Custom Vocabulary

Company Name and Competitors:

  • YourCompanyName, Competitor A, Competitor B.

Product Names and Features:

  • YourProductName, Feature X, Feature Y.

Industry Terms:

  • SaaS, ARR, MRR, CAC.

Acronyms:

  • SFDC, API, GDPR.

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