Set a call as private

When conversations include sensitive topics, MeetRecord provides options to keep them private. You can either prevent MeetRecord from recording the call by setting it as private in your calendar or restrict access to a recorded call by marking it private within MeetRecord.

1. Set Recorded Calls as Private in MeetRecord

• You can make recorded calls private at any time—either before or after the call.
• Default Privacy: A private call is visible only to:
  • The call owner.
  • Internal participants on the call.
  • Specific people the owner has shared the call with.
• Steps:
  1. Open the call page.
  2. Click More Options in the top-right corner.
  3. Select Set Call as Private.

To make the call public again, repeat the same steps and select Set Call as Public.

Default Privacy for Meeting Calls

• Tech admins can configure calls to be private by default. This setting applies to new calls and must be enabled by your MeetRecord administrator.

FAQs About Private Calls

1. Who Can Access a Private Call?

• Only the call owner, internal participants, and people explicitly granted access can view the call.

2. Who Can Share Private Calls?

• Only the call owner can share private calls. They can share internally or externally via comments, feedback requests, or call sharing.

3. What Do Others See Without Access?

• They can see that the call exists and limited details (owner, date, and time). They need to contact the call owner for access.

4. How to Request Access to a Private Call?

• Contact the call owner directly. The owner’s name and email are visible to all.

5. Can I Comment, Score, or Request Feedback?

• Only people with access to the private call can perform these actions.

6. Can I Tag Someone Without Access?

• Only call owners can tag and share the call with someone who doesn’t already have access.

7. What Happens if a Private Call is Embedded?

• Access restrictions apply. Only authorized users can view the call in third-party apps.

8. Are Private Calls Included in Metrics?

• Yes, private call data contributes to metrics like deal warnings and trackers.

9. Can Private Calls Be Added to the Library?

• Yes, but only authorized users will have access to them.

Alternatives to Setting Calls as Private

• Workspaces: Limit access by use-case, region, or other criteria.
• If you have additional use cases, contact MeetRecord support for assistance.