Intro to Coaching Library and Streams
Welcome to the MeetRecord Call Library! Coaching libraries are designed to help you efficiently save, collect, organize, and share your calls. With Streams, you can automatically gather specific types of calls and receive notifications when new, relevant calls are available. You can also create folders containing calls and call snippets that you wish to revisit and share with your colleagues. Additionally, you can access calls that your colleagues recommend you listen to.
Your Library
Your private library includes folders and streams that you create. You can share these calls with individuals or teams, or keep them private. Here are some examples of how you can utilize your library:
Create Streams
- Set up streams for calls where competitors are mentioned.
- Establish streams for calls discussing new methodologies or products.
If you are a manager, here are a few examples of streams to get the best out of your 1:1s
- Calls with score: 1-2
- Discovery/demo stage calls where next steps were not discussed
- Longest customer story was less than 2m
- Talk-ratio was more that 45%
- Calls where you have given a comment
Create Folders
- Organize a folder with sales sync calls for your team.
- Share a folder containing snippets of objection handling for team members who need coaching in this area.
- Share a folder with your manager that includes calls related to your recent successes.
Company Library
The company library is a shared resource containing folders with content accessible to all teams within your organization. Here are some ways it can be used:
For Onboarding and Training
- The Director of Sales Enablement can share exemplary calls for onboarding and training purposes.
For Product Knowledge
- The VP of Product can ensure new hires across the company listen to calls highlighting your product’s competitive advantages.
For Strategic Alignment
- The Director of Marketing can share presentations about the new marketing strategy with the Sales and Customer Success teams.